Shipping policy

Thank you for shopping with Orchid Belle Beauty. Below is everything you need to know about how I send your order.

Processing and dispatch
I aim to process and dispatch orders within [1–3] business days. Orders placed on weekends or public holidays are processed on the next business day. During busy periods or sales, processing may take a little longer.

Shipping and rates
I ship Australia-wide and to selected parts of the world via [Australia Post]. Shipping costs are calculated at checkout based on your order and location. [Free shipping is available on orders from over $149

Delivery times
Once dispatched, delivery usually takes [2–7] business days depending on your location. These timeframes are estimates provided by the carrier and are not guaranteed.

Order tracking
Where tracking is available, I'll email your tracking details once your order is on its way.

Studio pickup
If you'd prefer to collect your order in person, you're welcome to choose local pickup at checkout (or let me know) and collect it from the studio at your next appointment or by arrangement.

Shipping address
Please make sure your shipping address is correct at checkout. I'm unable to redirect a parcel once it has been sent, and re-delivery to a corrected address may incur additional postage.

Delays
I can't be held responsible for delays once a parcel is with the carrier, but I'll always do my best to help you follow it up.

Lost or damaged orders
If your order arrives damaged, or hasn't arrived within a reasonable time, please contact me at info@orchidbellebeauty.com as soon as possible so I can help resolve it. Faulty or damaged items are also covered under my Refund & Returns Policy and your rights under the Australian Consumer Law.

Contact
For any questions about your order or shipping, email me at info@orchidbellebeauty.com.

Orchid Belle Beauty · ABN 43 100 800 144 · Edmund Ave, Figtree NSW 2525, Australia